Call us at: 1 (844) 469-8807
Commercial Ice Makers Blog

What to Do If Your Commercial Ice Maker Stops Making Ice

A commercial ice maker is a must-have item for restaurants, cafeterias, and nearly everyone else in the commercial food industry.

When you have an item of that size and something starts to go wrong – like your ice machine stops making ice – it can cause a lot of anxiety.

An ice maker isn’t a cheap investment. That’s why it’s really important to determine whether you need to replace your commercial ice maker or simply have it repaired.

Thankfully, in a number of cases, simple repairs are all that is needed.

Instances in Which Your Commercial Ice Maker Simply Needs to Be Repaired

Whether you have a countertop or tabletop ice maker, a portable ice maker, or a standard edition ice machine, repairs will be needed occasionally. This is especially true when you’ve had your machine for a long period of time.

 Is it really wise to spring for repair costs, though?

In some cases, it can seem like spending money on repairs is more expensive than buying a new appliance. If you’re constantly repairing a machine and it still has problem after problem, it may be time to bite the bullet and purchase a new product from one of the many ice machines brands out there.

However, there are occasions in which a simple, one-time repair is all that’s necessary. In these types of cases, you can actually save hundreds of dollars by repairing the problem instead of buying a new machine.

Here’s how to tell if your faithful ice machine just needs some simple repairs.

1. Your Machine Isn’t Producing Any Ice

When your ice machine stops making ice altogether – it can be a heart-pounding moment. After all, ice is important and having an interruption in the production of ice can be completely inconvenient.

Fortunately, when an ice maker stops making ice completely, it usually means there’s a water clog – and that’s an easy fix.

After unplugging the commercial ice maker put the water line in some warm water or use a hairdryer to warm up the line. The ice within the line will melt and you’ll be good to go!

Other issues that contribute to low or no ice formation are:

·  A room temperature that is too high

·  The water temperature is too high.

When the temperature is too high within the water, the machine, or even the room the ice maker is in, the freeze cycle timer can be tripped. The machine will either not produce any ice at all, or the ice cubes will be much smaller.

2. Your Ice Cubes Are Coming Out in Funky Sizes

While abnormally sized ice cubes are not a life-threatening situation, they can be an indicator that there’s an issue with your ice machine. And if the issue isn’t addressed, it could mean bigger, pricier problems down the road.

If you start getting smaller ice cubes than normal, the issue might be a small clog. It’s important to get the water line unclogged as soon as possible, otherwise the clog will continue to grow. A completely clogged line will result in your machine not making any ice whatsoever.

Sometimes you’ll get bigger ice cubes than normal. This usually means there’s an issue with the ice mold. Some simple adjustments need to be made to the mold and you’ll be back to normal-sized ice cubes.

3. The Machine is Leaking

Your first instinct might be to think this is a big issue – but there’s a very good chance that it might not be.

A leak in your machine could be caused by a leaky inlet valve. How can you tell if this is the issue you’re dealing with? Again – odd-sized ice cubes. Generally, with a leaky inlet valve, ice cubes will be bigger than normal. At first, this might not seem like a big deal. However, if this issue isn’t addressed, it could result in clogging up the evaporator and cause that to freeze. Thankfully, testing and repairing a leaky inlet valve isn’t too difficult or time consuming.

4. Low Water Flow

Low water flow can create smaller-than-normal ice cubes or lower production in the number of cubes you get. In this case, the problem could be that your water line is frozen, in which case you just need to defrost the line.

In some cases, though, the actual water supply to your ice machine may be to blame. Check the water line to see if it’s frozen. If it’s not, check your water main to see if there has been a change in your water pressure or overall production.  

R.I.P Ice Machine – What to Do If Your Ice Machine Dies

While commercial ice maker owners like you have options when it comes to repairing their machine, what should you do if your ice machine completely dies?

If there is no hope for your commercial ice maker, there’s no other option but to invest in a new machine. But that doesn’t mean that you should purchase any machine on the market.

You need to purchase a machine that is going to fit your needs perfectly. Do you need a countertop ice maker or a portable ice maker? Or would you prefer to check out nugget ice machines? Do you have a preference when it comes to ice machine brands?

All of these questions need to be considered when it comes time to lay your old commercial ice maker to rest.

Sometimes, choosing the right machine for your needs can be overwhelming. That’s where we come in! We can help to narrow down your choices so that you make the right decision. An ice maker is a big investment for your business. We can help you choose the ice maker that will fit your needs and your budget.

Are you in the market for a new commercial ice maker? Check out our wide selection of tabletop, portable, and standard ice makers.